Clear user preferences

If you need to, it is possible to clear any user-defined settings that a user has applied. For example, screen positions for windows or the last used My Home Page element.

To clear a user's preferences:

1. In Licensing & Users > System Users > Staff, double-click the user whose preferences you want to clear.
2. When the User Details screen opens, click Remove Preferences on the Actions menu.
3. When prompted to confirm the removal of all startup preferences, click Yes to continue.

Note Users can clear their own preferences in the same way, via PMS. On the Home menu, click My Profile to open the User Details screen.