View maps and create hyperlinks

On the ALB contact screens you can view the client's, service's, service contact's or general contact's address location on a map. You can also create a directions hyperlink for directions between your office and the selected contact's address, in either direction. This is useful, for example, for fee earners who visit clients on site and for new clients visiting your offices. You can copy and paste the directions hyperlink into an email.

To view an address map:

Use this procedure to show the address of a contact on a map.

1. Open the appropriate tab:
• Client Details » Contact Details tab
• Service Details » Contact Details tab
• Service Contact Details » Details tab
• General Contact Details » Details tab
2. Under Addresses, click the postcode of the desired address. Providing the postcode is valid, a map will open in your default browser using the mapping service set up by your system administrator.
• If you have added a directions hyperlink, you can also click the explorer icon next to the Directions URL under Contact Details.

To create a directions hyperlink to/from your address:

Use this procedure to create directions to your firm's office from a contact's address and/or from your firm's office to a contact's address.

1. Open the desired contact and in the Details screen, click the Contact Details tab.
2. Under Contact Details, double-click Directions.
3. When the Edit: Directions dialog box opens, click Generate. You will be prompted whether you want to create a link to or from your office address.
• If you want to create directions from your office to the selected address, click No.
• If you want to create directions to your office from the selected address, click Yes.
4. A URL is automatically constructed and entered into the Value field.
• If you want to add the link into an email, you can copy and paste it from this field.
5. Click OK to save your changes and the new URL is displayed in the list. To view the journey on a map, click the explorer icon at the side of the URL.