5. Exchange

Conditions
Override	Pre
-	Pre-exchange must be complete.

5.1. Exchange contracts

When you are ready to commit your client to the sale, this process records the details of the exchange and produces the memorandum for your file. You would action this as you make the telephone call to the seller's solicitors to perform the exchange.

5.2. To other side

When your client has confirmed that you are instructed, this step writes to the other side to say that you are acting.

Conditions
Override	Pre
-	Exchange contracts must be complete.

5.3. To client

When contracts have been exchanged and you wish to inform your client, this procedure writes to the client.

Conditions
Override	Pre
-	Exchange contracts must be complete.

5.4. To estate agent

When your client has confirmed that you are instructed, this step writes to the estate agent to say that you are acting.

Conditions
Override	Pre
An estate is not involved.	An estate agent must be involved (Set in Initiate sale process) and To client must be complete.

5.5. Request redemption figure

This process applies where the property is mortgaged, and generates a letter requesting a redemption figure.

Conditions
Override	Pre
No redemption company.	To estate agent must be complete.